Product Ordering Information

Secure Shopping Cart


Identicards.com operates on a secure server to provide safe online ordering. All personal and credit card information is encoded and safely transmitted through the Internet using Secure Socket Layer encription (SSL). SSL is a protocol designed to enable encrypted, authenticated communications across the Internet, preventing unauthorized usage of information.

SSL CertificateIdenticards.com has DV SSL certificate.
A Comodo DV SSL Certificate guarantees the highest possible encryption levels for online transactions. Each certificate is signed with NIST recommended 2048 bit signatures and provides up to 256 bit encryption of customer data. Comodo, a registered Certificate Authority, has issued this certificate to Identicards.com.

You can verify that you are connected with a secure server and that your personal information and your orders are secure. Once you are in the Checkout section on our site, the pages that ask for personal information and for your credit card information can be checked and verified because secure pages have:

1. A web address that begins with https: rather than the standard http: (the "s" is for secure).
2. A picture of a closed lock will appear somewhere in the window of the browser on a secure page. For example, it displays on the end of the address bar in Internet Explorer 7 and newer or on the bottom of the browser window in older versions. THE LOCK ICON IS NOT JUST A PICTURE!  Click (or double-click) on it to see details of the site's security. 

Placing an Order

How to Order
To make your selection online, simply click on the on the category or sub- category of choice on the left side navigation bar. This will take you to a list of the products available in that category. When you find a product or products that you wish to order, just click on to the "Add to Cart” buttons. You may view the contents of your cart at any time by clicking on the "View Cart” button found in the navigation bar at the top of all pages in our online store. From this page you can remove or change quantities of items listed or return to the store to search for additional products.

When your order is complete, click on Checkout and follow the instructions. Our shopping cart accepts Visa, Mastercard, Discover and American Express credit cards. Check and credit card payments are available through PayPal. Bill Me Later from PayPal is also available.


Back Orders

Unless otherwise instructed, out-of-stock products will be automatically back ordered and shipped as soon as possible.


We are proud of the quality of our products and want you to be fully satisfied with your purchase. If you are not satisfied, we will provide a refund or exchange the item within 30 days of the purchase under the following conditions:

Defective Merchandise
If an item is defective or damaged or you receive the wrong item; you may return your order for a full refund, including shipping or a replacement at our expense. Do not return a defective item to us until you have contacted us and we have authorized the return. Within 15 days of receiving your item, you will need to be assigned a Returned Merchandise Authorization number. Details are explained below.

Custom or Personalized Merchandise
Items that are special order, customized or personalized cannot be returned unless defective or the wrong item was shipped.

Clearance Merchandise
Items that are purchased from the "Clearance” categories cannot be returned and are sold as-is.

CDs, DVDs and other Media Products
DVDs, CDs and other media items may only be returned if unopened. You are responsible for the return shipping charges. Original shipping charges will not be refunded. Request an RMA (details below) and please package your return item carefully to avoid damage in the mail.

All Other Items
All returns must be made within 30 days of purchase. Products returned must be unused and in original packaging with any tags intact. You are responsible for the return shipping charges. Original shipping charges will not be refunded.

Return Merchandise Authorization (RMA)
You may use your online identicards.com account, email us or call 800-734-7443 to obtain a Return Merchandise Authorization (RMA) number for any item(s) you wish to return. Please state the original order number, the product number and the reason for the return. Once we have approved your request and have received the returned item(s), you will be credited via the original payment method for the purchase price of each item returned. Ident-I-Cards is not responsible for items lost in the mail.

The return address is:
Ident-I-Card Company
PO Box 485
Prior Lake, MN 55372

If you did not obtain prior approval for returning your order as instructed above, acceptance of your return and refund is at the sole discretion of Identicards.com.